Caesars Entertainment Announces Jacqueline Grace as Senior Vice President & General Manager of Tropicana Atlantic City

For Immediate Release

Wed, Sep 16, 2020


Noel Stevenson


ATLANTIC CITY, NJ (September 16, 2020) – Caesars Entertainment, Inc. (NASDAQ: CZR) has announced the appointment of Jacqueline Grace to the position of Senior Vice President and General Manager for Tropicana Atlantic City, one of four resorts the company owns and operates in the Atlantic City gaming market.

The appointment of Grace, pending regulatory approval, was announced following the recent merger of Eldorado Resorts and Caesars Entertainment. The new Caesars Entertainment, Inc. is the largest gaming and entertainment company in the U.S., with more than 80 years of operating experience and over 55 destinations worldwide.

Grace brings more than 20 years of experience within the financial and gaming industries to the Atlantic City market, most recently having served as Vice President & Assistant General Manager at Caesars Entertainment’s Horseshoe Baltimore property. Grace helped oversee several of the casino’s highly-successful expansion projects, which included the launch of multiple celebrity chef concepts, an extensive renovation of The Marketplace, and the opening of The Terrace, a $15 million outdoor gaming and entertainment venue.

Throughout her decade-long career with Caesars Entertainment, she has helped lead properties through process and operational transformations, with a focus on mentoring, coaching, and development - using her background in both operations and human resources to thrive as a strong “people leader.” Prior to joining the gaming industry, she spent nine years on Wall Street and held management roles in both technology and diversity & inclusion.

With the appointment of Grace to Senior Vice President & General Manager, Caesars Entertainment will have two of its four resorts in Atlantic City run by women in the most senior leadership role, with Karie Hall serving as Senior Vice President & General Manager for Bally’s Atlantic City. Under the new Caesars Entertainment organizational structure, both executives,
including Ron Baumann, Senior Vice President and General Manager for Harrah’s Resort and Caesars Atlantic City, report to Regional President Steve Callender.

“I started my gaming career in Atlantic City and I’m thrilled to return and join one of the top destinations in the market,” said Grace. “This is an exciting time for our company, and I’m looking forward to working with the team to further position Tropicana for continued growth and success. As I watched our company evolve into the new Caesars Entertainment, I was impressed by the Carano family’s mantra of “family-style service” and their commitment to establishing a workplace culture that emphasizes engagement, while empowering team members to deliver exceptional service to our customers. I look forward to continuing this leadership style at Tropicana and I’m excited to work with the exceptional team there.”

Grace is looking forward to leveraging the strengths of the newly formed Caesars Rewards®, which is now the largest and most rewarding loyalty program in the industry with over 60 million members, a significant portion of whom live within driving distance of Atlantic City. This provides even more benefits to current and future Caesars Rewards members, offering more ways to play and earn reward credits and experiences.

A graduate of the University of Virginia Darden School, she holds a Master of Business Administration degree, and a Bachelor of Engineering degree in electrical engineering from Stony Brook University.


About Caesars Entertainment, Inc.
Caesars Entertainment, Inc. is the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since its beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment's resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. Caesars Entertainment offers diversified amenities and one-of-a-kind destinations, with a focus on building loyalty and value with its guests through a unique combination of impeccable service, operational excellence and technology leadership. Caesars Entertainment is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. For more information, please visit
Media Contact:
Noel Stevenson
Caesars Entertainment, Atlantic City Region

Back to Top