bluemercury32.jpg

Policies

Personal Belongings

You will be provided with a robe and slippers to wear and a locker for your personal belongings. It is best that you do not wear or bring valuables to the spa. If you should bring jewelry and valuables with you, please keep them with you at all times.

Cancellations

We require at least 24 hours notice to cancel any appointment. A credit card number is needed to hold your reservation. Missed appointments will be charged in full to the credit card number with which they were held.

Pricing And Treatments

Pricing and treatments are subject to change at any time without notice.

Special Requests

Please communicate any requests or concerns to your assigned therapist before and during your treatment to meet your expectations.

Products

We use the finest skincare products: Darphin, Dermalogica, Peter Thomas Roth, Remède, SkinCeuticals, and other luxury brands in our treatments.

Punctuality

We invite you to arrive 15 – 20 minutes early for your appointment to allow time for check-in, changing, a shower, or a steam. If you are late for your appointment, we may have to shorten the treatment time.

Medical Alert

Please alert your reservationist and your therapist of the following conditions: pregnancy, muscle or joint injuries, high blood pressure, are using Retin-A, Accutane, or any skincare medications, recent laser, plastic, or other surgery.Any of the above conditions may affect our ability to perform your requested treatment. We are unable to perform any body treatments if you are pregnant.

Attire

A robe, slippers, and locker will be provided upon your arrival. Note: for self tanning treatment, you must wear dark clothes to avoid staining of your garments.

Therapist Request

Please feel free to request a male or female therapist. Our therapists are highly trained to be sensitive to your comfort and modesty at all times.